Terms Conditions

Welcome to Stylease.


Please read the following Terms and Conditions carefully; by clicking I AGREE or accessing or using any part of the Service, including by creating an Account (as defined below), the Customer acknowledges that they have read, understood, and agree to be bound by our Terms and Conditions.

This Agreement for the Terms and Conditions of use ("Terms and Conditions") is between the Customer and our trademark, Stylease ("we", "our", "us", or "Stylease") in regulating the Customer's access and use of our website located at www.stylease.co (Site), mobile applications ("Mobile Apps" or "App"), any successor sites ("Site") ("App"), and related Services, including Stylease's rental and sales services, together with the Site, and Content (as defined below, "Service"). These Terms and Conditions also apply to direct rental and sales, which are part of the Service.

These Terms and Conditions are a legally binding contract between the Customer and Stylease. By accepting these Terms and Conditions, the Customer declares that they are an Indonesian Citizen (WNI) who has reached the legal age of twenty-one (21) years to form a binding contract or, if not yet twenty-one (21) years old, the Customer is required to obtain parental or legal guardian consent to fulfill these Terms and Conditions. The Customer is not allowed to access or use our Services if they are under seventeen (17) years of age, even with parental or legal guardian consent. The Customer's access and use of the Services in any way also mean that the Customer agrees to all these Terms and Conditions, which remain effective while the Customer accesses or uses the Services. These Terms and Conditions incorporate by reference any additional Terms and Conditions published through the site or other media by Stylease ("Additional Terms"), where the Customer understands and agrees that by accessing or using any of our Services, the Customer also agrees to comply with all additional terms.


EXCEPT FOR THE LIMITED CONDITIONS DESCRIBED IN THE ARBITRATION AGREEMENT BELOW, BY ACCEPTING THESE TERMS AND CONDITIONS, THE CUSTOMER AGREES THAT DISPUTES BETWEEN THE CUSTOMER AND US WILL BE RESOLVED THROUGH INDIVIDUAL BINDING ARBITRATION AND THE CUSTOMER WAIVES THEIR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT.

Stylease's Services are controlled and/or operated from Indonesia, subjecting Stylease to the applicable jurisdiction or laws in Indonesia. The Customer cannot use any Stylease Services to transact if they access from outside Indonesia. All risks arising from using the site are not Stylease's responsibility, and the Customer must comply with all applicable laws, rules, and regulations when doing so. We may restrict the availability of the Services at any time, in whole or in part, to any person, geographic area, or jurisdiction we choose.



Service Changes

We may suspend, change, or discontinue all or part of the Services (including access to the site via Third Party links) at any time, for any reason, and without obligation. We suggest that Customers periodically check the Stylease website or app for changes in service (such as promotions, prices, terms & conditions, and other changes) or service updates. Likewise, we may update content, including descriptions and specifications about products or Services, and we reserve the right to remove any content (as described in these Terms and Conditions) at any time, for any reason (including but not limited to, if someone claims the Customer has provided content that violates these Terms and Conditions), at our discretion, and without notice. Stylease will not be responsible for changes in the Services, or any suspension or termination of the Customer's access to the Services.

We will also notify Customers of other changes by sending notifications to the email address associated with the Customer's Account. Customers are required to provide an email address and a mobile phone number that is actively used when creating an Account, and if there are changes to the registered mobile phone number in the Account, Customers must promptly update that information. We also reserve the right to change these Terms and Conditions at any time with notice of such changes through reasonable means, including by publishing the revised Terms and Conditions on our site. While the Customer uses the Services, including renting or purchasing products from us (as defined below), the Customer is deemed to have become aware of (if any) changes to these Terms and Conditions and has agreed to be bound by the revised Terms and Conditions. Customers are required to periodically check for updates to these Terms and Conditions. If the Customer does not agree with the new Terms and Conditions, they are advised to no longer access or use Stylease Services.



Privacy Policy

For more information, please read our Privacy Policy which can be accessed via Privacy Policy.


Frequently Asked Questions (FAQ)

Please refer to the FAQ section for general information about our Services.

ABOUT OUR SERVICES

How to Access Stylease Services

As mentioned above, to access or use Stylease Services, the Customer must be at least twenty-one (21) years old or, if the Customer is not yet twenty-one (21), they are required to obtain parental or legal guardian consent. To use the Services, the Customer will be asked to create an Account by registering their information and personal data, such as the Customer's contact information, and by choosing a password and, if needed, a username (matching their identity card). The Customer is responsible for providing accurate, correct, complete, and up-to-date information. If there are any changes, the Customer must promptly update such information. The Customer cannot choose a Stylease user ID that they are not entitled to use, including using someone else's name with the intent to impersonate them. We may reject or request the Customer to change their Stylease user ID, password, or other information provided to us when registering for an Account. The Customer cannot transfer their Account to another person without our prior written permission. The Customer is only allowed to register one Account per Paid Service using one Credit Card (as defined below).


Additionally, the Customer may access parts or features of the Stylease Services by using their Account credentials from Third Party Services operated by Third Parties ("Third Party Account"), as offered by Google. By using the Services through a Third Party Account, the Customer authorizes us to access information and data from the Third Party Account for use in connection with the Stylease Services.


The Customer may only use our Services and Products for personal, non-commercial use and not on behalf of or for the benefit of third parties, and in accordance with all applicable laws in Indonesia. If the Customer's use of the Services or Products is prohibited by these Terms and Conditions or Additional Terms and Conditions or applicable Indonesian law, then the Customer is not permitted to use our Services or Products. The Customer is fully responsible for using our Services or Products in violation of these Terms and Conditions, Additional Terms and Conditions, or applicable laws.


The Customer must not share their Account (including Stylease user ID and/or password) with anyone, and the Customer must protect the security of their Account (including Stylease user ID and/or password) and any other access tools or credentials. The Customer is fully responsible for all activities related to their Account, including all fees incurred from using Stylease Services on their Account.


We may, for any reason, limit the Customer's access to the Services, including (but not limited to) refusing to fulfill orders and transactions made by the Customer or limiting orders under a single Customer Account, payment card, billing address, or shipping address. We reserve the right to limit, cancel, or prohibit the use of the Services (including renting or purchasing products from us) if we know or suspect that the Customer is using the Services for fraudulent purposes or for any other purpose that violates these Terms and Conditions or other Additional Terms and for any reason at our discretion, including (but not limited to) availability and geographical issues.


Stylease is allowed to provide data given by the Customer on the Stylease website and/or app, supporting documents, or any changes to our partners/third parties/affiliated parties that collaborate with Stylease in the identification and verification process tied to the Customer's Account, Stylease's risk management implementation, benefits and service provision, assignment, and billing, in accordance with the mutual agreement in these Terms and Conditions.



Service Fees


We may charge Customers fees for accessing and using certain parts of the Service ("Paid Services"). We reserve the right to change or remove the fees required to use certain parts of the Service. The Customer is fully responsible for: (i) fees for any Paid Services that the Customer orders and does not cancel according to our cancellation policy, (ii) the value of any product that is not returned in accordance with our policy, and (iii) any costs incurred due to delayed product returns, damaged products, or lost products caused by the Customer's negligence.


For more information about our Services, including rates, prices, and fees, as well as the cancellation policy, please refer to our FAQ section. Please note that any rates, prices, fees, and payment terms displayed to the Customer during the process of using or registering for Paid Services are considered part of these Terms and Conditions.



One-Time Rental Service


If the Customer rents a product through our One-Time Rental Service, the rental fee ("Rental Fee") will include the product's rental value, shipping costs, return fees, laundry fees, and security deposit fees. The Customer authorizes us (or our Third-Party Payment Gateway) to automatically debit the Customer's payment method with the amount or rental fee (as defined in these Terms and Conditions). Stylease reserves the right to change rental fees or the availability of certain products at its discretion and without notice. The Customer can select a Product Reservation Date up to 30 days in advance, with a rental period of 4, 8, or 14 days.



Membership Service


If the Customer purchases a Membership Service, the subscription fee ("Membership Fee") will be the subscription rate applicable at the time the Customer signs up for the Membership; however, if the Customer's Membership is based on a promotional rate, the Customer will be charged the same fee as the promotional rate for the duration of the promotion, but after the promotion ends, the Customer will be charged the applicable monthly subscription fee, and the Customer authorizes us (or our Third-Party Payment Gateway) to automatically debit the Customer's payment method with the monthly subscription fee on a recurring basis (as defined in these Terms and Conditions). Specifically for the Membership Service with Three Shipments per Month, the Customer can choose Four Regular items or Three Premium items in each shipping bag. Additionally, the Customer will also get additional benefits to access our Luxury Collection. Note that this is valid after the Customer has subscribed for at least Three Consecutive Months. More information about the applicable rates, including discounts and Security Deposits for product rentals during the subscription period, can be found in the "PLANS" section on our website. Stylease reserves the right to change the subscription fee, availability of Membership options, or availability of certain products at its discretion and without prior notice.



Security Deposit Policy


Prepayment of a Security Deposit before renting a product is common practice in the rental industry. This Security Deposit serves as a safeguard for the company to ensure that clothing is returned in normal condition. Additionally, the Security Deposit can also be used to cover part or all of the repair or replacement costs (depending on the extent of the repair or loss) if damage or loss occurs.


The Customer will be charged a Security Deposit in advance to be able to rent using our Service. For the One-Time Rental Service, the Security Deposit amount depends on the value of the product that the Customer will rent, and the details and amount can be viewed by the Customer before checkout. The Security Deposit for the One-Time Service will be automatically refunded when the product is returned safely and on time.


The Customer authorizes us (or our Third-Party Payment Gateway) to automatically debit the Customer's payment method with the value or rental fee amount (as defined below).


For the Membership Service, the Security Deposit amount will be paid only once before the Customer checks out. However, if the 'Luxury' product rental service becomes available to the Customer in the future and the Customer decides to use that Service, an ADDITIONAL Security Deposit will be applied, which will be charged to the Customer before checkout. The ADDITIONAL Luxury Security Deposit funds will be returned along with the Membership Security Deposit if the Customer closes their account permanently or cancels their subscription. The Customer cannot proceed to the checkout process if there is a failure in the payment of the Security Deposit or ADDITIONAL Security Deposit. Please note that the Security Deposit and ADDITIONAL Security Deposit refund process will be carried out according to the applicable Terms and Conditions. Security Deposit refunds may take up to 14 business days, depending on the refund method chosen by the Customer. Please carefully check your account balance or credit card limit. We take this approach to maintain our standards and quality, allowing our Customers to rent high-quality clothing with confidence.



Sales


If the Customer purchases a product through our Service, the purchase price for the product ("Purchase Price") will include the purchase value and applicable tax. As for the "Shipping Fees," they will be charged to the customer, but there are no shipping fees if the product purchase is shipped along with the Customer's Membership Bag when the Customer rents.


Stylease, at its discretion and without notice, reserves the right to change product prices, the quantity or availability of any promotion, or the availability of any specific product. The Customer authorizes us (or our Third-Party Payment Gateway) to automatically debit the Customer's payment method (as defined below) with the purchase price when the Customer buys a Product, and we will recharge the Customer's payment method with the total purchase price.


We do not provide, and expressly disclaim, any warranties concerning any product that the Customer purchases, and such products are provided "AS IS."


One-Time Rental Late Fees


If the Customer does not return one or more products (excluding products the Customer has purchased) before or on the Product Return Date (see the "Returns and Lost Items" section below), then we reserve the right to impose additional charges, including fees resulting from the late return of One-Time rentals (Late Fees). If the Customer does not make payment by the specified due date on the additional invoice, it is considered an agreement, and the Customer authorizes us to charge the full value, including the Original Retail Value or Comparative Value of the Product(s) not returned to us, plus applicable sales tax. Please refer to our FAQ section for applicable Product Return Dates and the specific late fees for each product not returned.


If the Customer is charged Late Fees by Stylease and pays the maximum Late Fees for a product, as described in the "Late Fees" section and explained in the relevant FAQ section, the Customer is allowed to keep the product; however, we do not provide, and expressly disclaim, any warranties regarding the condition of that product, and the product is provided to the Customer "AS IS." Late Fees do not apply to rental fees, and/or fees paid or payable by the Customer for not returning the Stylease Bag (as defined below), which will be charged separately from, and/or in addition to, any Late Fees. Additionally, Late Fees will not apply to products ordered using the Membership Service, except if the Customer cancels, terminates, or temporarily suspends their Membership. Payment of Late Fees does not eliminate the Customer's violation of these Terms and Conditions.



Stylease Bags


In product shipments, Stylease will lend the Customer a Bag for sending and returning to the address registered in the Customer's Account ("Returns"), along with instructions for returning the rented product to Stylease. The Customer is not allowed to keep, sell, transfer, or lend to another party the garment bag, accessory bag, or accessory box marked with Stylease ("Stylease Bag") that we lend to the Customer. If the Stylease Bag is not returned before or by (i) thirty (30) days after the return of the associated product, or (ii) the termination, cancellation, or expiration of the Account or Paid Service on the registered payment method with Stylease, the Customer authorizes us (or our Third-Party Payment Gateway) to automatically debit the registered payment method with the value or non-refundable fee for each garment bag, accessory bag, and/or accessory box not returned to us. Once we receive payment for the unreturned Stylease Bag, the Customer is allowed to retain and keep the Stylease Bag; however, we do not provide, and expressly disclaim, any warranties regarding the Stylease Bag, and the Stylease Bag is provided to the Customer "AS IS." Please refer to our FAQ section for the current value that we charge as a non-refundable fee (including for garment bags, accessory bags, and accessory boxes).



OTHER TERMS RELATED TO PRODUCTS AND SERVICES


Product Use


The Customer agrees to maintain and care for the product with utmost caution. The prepaid Security Deposit only covers reasonable wear and tear due to usage, such as light (non-prominent) stains that can be cleaned and removed, loose stitching, small tears on seams, broken buttons that can be replaced, or other minor damage. However, the Customer is fully responsible for the loss of the product, damage affecting the product's functionality, or the destruction of the product for any reason, including theft, loss, mysterious disappearance, fire, heavy stains that cannot be removed, large tears, holes, loss of ornaments, attributes, accessories, or other product components, in whole or in part, or other reasons. If the Customer returns the product with damage beyond reasonable wear and tear, we reserve the right to impose additional charges for costs arising from unreasonable damage or loss of the product. The Customer hereby authorizes us to debit their registered payment method with the amount or cost to repair or replace the product, as determined by our policy, up to the original or fair market value of the product.



Product and Service Descriptions


We may, at our discretion, provide listings, descriptions, or images of products available on the Service, along with references and links to products, but we do not guarantee that product listings, descriptions, or images are accurate, complete, current, up-to-date, or error-free, or that every product is necessarily available, even if noted as such on our Service. This information and the availability of any product are subject to change at any time without prior notice. Product details such as weight, size, and similar descriptions are approximate and for convenience only. We strive to display product attributes accurately, including applicable colors and patterns, but the actual color the Customer sees will depend on their computer system (including smartphones or similar devices), and we cannot guarantee that the Customer's computer (including smartphones or similar devices) will display the color accurately. We also guarantee the authenticity of each product displayed on the Service. Prices displayed for products and Services are calculated in IDR, unless otherwise stated. Prices and product availability on our ordering Service are not confirmed until the product in question is shipped; if the actual price of the product is higher than the price we've set, or if the product is no longer available, we will contact the Customer to inform them before shipping or cancel the Customer's order and notify them of such cancellation. The availability through the Service of any listing, description, or image of a product does not indicate our endorsement of that product or our association with its provider.



Policy for Claims of Mismatched Products


Clothing sizes serve as a guide, not an absolute standard. Therefore, it's important for Customers to understand that clothing sizes can vary due to differences in body shape and curvature, as well as textile quality shrinkage. If the Customer feels that the Product they have received does not fit, we authorize the Customer to report it to us within a maximum of 24 hours from the time the Product arrives at the delivery point. Please note that Stylease will refuse to follow up on the Customer's report regarding mismatched Products if the report is made more than 24 hours after the Product arrives at the delivery point.



Price Comparison


For most products, Stylease will display a higher reference price along with a lower price at which customers can rent or buy the product. We use the following price terms online:


"Retail Price" for Branded Goods: These Branded Goods are generally in very good condition but have been used by Customers and other Stylease partners. The Retail Price listed for each well-known branded product is the price recommended by the manufacturer for retailers in the market, including in department stores and specialty retailers, who sell products in new condition. Pricing is not an exact science, and unlike regular retailers, products tend to remain on our site for several seasons. Therefore, we cannot guarantee that this price reflects the actual market price of the product at any given time in any particular geographic region. If this price is an important factor in the Customer's purchase or rental decision, we ask the Customer to do their own research and price comparisons.


"Comparable Price" for Exclusive Goods: Exclusive Goods are generally in very good condition but have been used by Customers and other Stylease partners. Products listed with a "Comparable Price" are part of exclusive products made specifically for Stylease but may also be sold by other retailers. This Comparable Price is based on a review of prices for similar new goods sold elsewhere in the market. However, pricing is not an exact science; our Comparable Price comparison is based on information obtained from our manufacturers, in some cases, the product designers, and reviewed by our experienced team. Unlike regular retailers, products tend to remain on our site for several seasons. Therefore, we cannot guarantee that this price reflects the current market price at any given time in any specific geographic region for similar goods. If this price is an important factor in the Customer's purchase or rental decision, we ask the Customer to do their own research and price comparisons.


Stylease Purchase Price: The purchase price we offer (also called "Purchase Price") is dynamic and based on various factors, including specific rental history for the product, customer trends, the impact of removing items from rental circulation, and the Customer's shopping and purchase history. In general, no single factor can be used to determine the degree of price change.



Shipping


Please ensure that the Customer provides accurate shipping information (including Recipient Name, Phone Number, and Address) to us, so that we can deliver the Products to the Customer on time. The Customer is responsible for providing accurate shipping information for delivery and must ensure that the shipping information (including Recipient Name, Phone Number, and Address) in the Customer's Account remains up to date. If the Customer provides us with an invalid shipping address or a location where the Customer cannot safely receive the Products upon delivery, or if the Customer fails to update the Customer's shipping information, the Customer will be fully responsible for any loss, theft, or damage resulting to the Products. Once the shipping address is determined, between the Customer and Stylease, the Customer will be fully responsible for the condition of each Product until the Customer returns the Product (including during transit). However, shipping will typically arrive to the Customer the following day, depending on the shipping location, the type of shipping service selected, and the timing of the order. We reserve the right to refuse, cancel, or prohibit rentals or sales of Products for any reason. Please refer to our FAQ section for more information on shipping.



RETURNS AND LOST ITEMS


Returning Rented Products:


The Customer agrees to return each Product (except Products that the Customer has purchased) to Stylease on the return date ("Product Return Date") specified in the Customer's Account for each rented Product. We may, but are not obligated to, allow the Customer to extend the rental period for the Product (including by contacting us), provided the Customer pays the applicable additional fee for that Product during the extension period. Products ordered using the Membership Service have no return deadline as long as the Membership status is active (including no late fees for any product not returned) until the Customer submits a schedule for Product "Return" or the Customer Cancels or Pauses their Membership Service (see our FAQ section for the "About Plans" section, "How do I cancel my membership?" and "How do I pause my membership?" for more information). Late returns of Products are a violation of our Terms and Conditions, and we may terminate the Customer's Account, charge the Customer's Payment Method for Late Fees up to the Maximum Late Fee, and/or take other legal action.



Lost Items:


We are NOT responsible for personal items or other belongings left inside the rented Products or inside the Stylease Bag returned to us. If the Customer believes they have accidentally sent such items to us, please immediately contact Customer Service at [email protected] or through Chat. We can assist the Customer in locating the item at the Customer's request, but Stylease does not guarantee and is not responsible if the claimed personal item is not found. If we find the claimed personal item and notify the Customer but the item is not collected within 30 days, the item is no longer the responsibility of Stylease. Late return of Products is a violation of our Terms and Conditions, and we may terminate the Customer's Account, charge the Customer's Payment Method for Late Fees up to the Maximum Late Fee, and/or take other legal action.


If the Customer loses or damages the Stylease Bag (including the cover and the Stylease accessory pouch) that we provide, the Customer will be charged a Replacement Fee. Stylease Products that the Customer intends to return must use secure and waterproof sealed packaging of the Customer's choice, with the Customer bearing the cost for the Return Packaging of the Product. Additionally, the Customer acknowledges and understands that using a Stylease Bag or shipping courier other than the ones specified by us can cause shipping delays and additional shipping costs that will not be borne by Stylease. The Customer is fully responsible for delays, Late Fees, additional shipping costs, and damage to the Products. 


Return by Stylease (Free Return by Stylease):


If the Customer chooses the Return by Stylease process, the Customer must use the designated courier paid for by us. Stylease is not responsible for damage, loss, theft, or other legal violations that occur with Products returned to us using a courier other than the one specified by Stylease, and/or for any costs or expenses the Customer incurs due to delays in Stylease receiving the Product back. Stylease does not accept requests for Product Shipping or Returns from outside Indonesia without prior written consent and approval from Stylease.



BILLING AND PAYMENT


Payment Methods


When the Customer orders, rents, or buys Products, the Customer authorizes Stylease (or our Third-Party Payment Gateway) to automatically debit the payment method registered in the Customer's Account or other payment instrument ("Registered Payment Method") for the Rental or Purchase Fee. Ensure that the selected Payment Method is always valid and up to date. The Customer is responsible for providing complete, up-to-date, active, and accurate billing and contact information to Stylease, and if there are changes to the contact information (including email address and/or phone number), the Customer must immediately update this information. The selected Payment Method will be fully debited by Stylease for the Rental or Purchase Fee after the checkout process.


We use a Third-Party payment service ("Payment Gateway") to collect payments for Paid Services through payment accounts linked to the Customer's Account ("Billing Account"). By choosing to use Paid Services, the Customer agrees to pay us, through the Payment Gateway, all fees at the applicable rate for the use of Paid Services in accordance with the applicable payment terms, and the Customer authorizes us, through the Third-Party Payment Gateway, to charge the selected Payment Method. The Customer agrees to make payment using the selected Payment Method, but if the Third-Party Payment Gateway cannot charge the selected Payment Method, the Customer authorizes us to use any Payment Method stored in the Customer's Billing Account. We reserve the right to suspend or cancel rental orders or terminate the Customer's access to the Service if we cannot charge the given Payment Method. Stylease is not responsible for errors by the Third-Party Payment Gateway, and we reserve the right to correct errors or mistakes made by us or our Third-Party Payment Gateway even if we or our Third-Party Payment Gateway have requested or received payment. If we, through the Third-Party Payment Gateway, do not receive payment from the Customer, the Customer agrees to pay all amounts due on the Customer's Billing Account upon our demand.



Membership Billing and Automatic Renewal


Some Paid Services are offered with a Membership method consisting of an initial period, during which there is an initial fee, followed by a recurring period fee as agreed by the Customer ("Membership"). If the Customer chooses Membership, the Customer's Payment Method will be charged the applicable fee on the date the Customer signed up for the Membership. This date is called the "Billing Date." The applicable fee will be automatically renewed, which means the Customer's Payment Method will automatically be charged at the applicable rate for the Membership every following month until the Customer pauses or cancels (as explained below) the Membership or terminates the Customer Account. The Customer will be charged periodically, typically on the same date as the Customer's Billing Date (however, if the Customer's Billing Date does not exist in the following month, the Customer will be billed around the end of that month or the beginning of the next month). The period between the Customer's Billing Dates is called the "Billing Period." On the Customer's first Billing Date, the Membership is available to the Customer, in accordance with these Terms and Conditions. The Customer's Account will remain active, and the Customer remains eligible to participate in the Membership for the next Billing Period after we successfully receive payment from the Customer for each applicable Billing Date. If the Customer does not want to continue being charged on a recurring monthly basis, they must Cancel or Pause the applicable Membership or terminate their Customer Account before the end of the current Billing Period.


By agreeing to these Terms and Conditions, you authorize us to process the recurring Billing Period without having to repeat confirmation for each period. The Period Fee will be automatically processed without needing to reconfirm each time. This method will continue to recur until YOU PROVIDE NOTICE, which we will confirm, that you have stopped this authorization and/or paused or terminated your service or account. We may process recurring period fees without needing to repeatedly confirm with you. This Payment Method will be charged to the Customer repeatedly and will end if the Customer provides notice, which we will confirm, that the Customer has paused or canceled the Membership Service or suspended their Customer Account. Such notice will not affect fees already submitted or in the process. To change the Payment Method, go to your Customer Account settings in the "My Account" menu. To remove a Payment Method or terminate your payment authorization, contact us at [email protected] or via Chat. For information on how to Pause a Membership or Cancel a Customer Account, see below.



Information Provided by the Customer


The Customer must provide complete and accurate information for their Billing Account. If there are any changes, the Customer must promptly update all information to keep their Billing Account current, complete, and accurate (such as, but not limited to, changes in billing address, credit card number, or credit card expiration date) through the "My Account" menu in the Customer's Account settings. If there is a cancellation of the Customer's Payment Method for any reason (such as but not limited to loss or theft), or if the Customer becomes aware of a potential security breach, such as unauthorized disclosure or use of the Customer's user ID or password, the Customer is expected to notify us immediately via email at [email protected] and promptly update their Payment Method. Failure to do so does not automatically eliminate the amount of billing fees in the Customer's Billing Account, nor does it end or alter the Customer's consent and authorization to Stylease to continue using registered or stored payment instruments in the Customer's Account as the valid Payment Method for all generated and/or listed billing amounts in the Customer's Account, unless the Customer takes action to stop or change their Account in accordance with applicable Terms and Conditions. The Customer must provide complete and accurate current information as required and/or update necessary payment information according to the Terms and Conditions set by Stylease.



Payment Authorization


If the amount to be charged to your Billing Account is different from the amount you previously authorized (other than due to the implementation or change in state tax rates), we will provide you with notice of the amount to be charged and the billing date before the scheduled transaction date. Any agreement you have with your Payment Service Provider will govern the use of your Payment Method. You agree that we may accumulate incurred fees and submit them as one or more aggregated charges during or at the end of each Billing Period.


By choosing an automatically renewing Membership Service, you authorize us (and/or our Payment Gateway) to charge your Payment Method for that Membership Service. We can submit the total billing amount for valid payments, and you are responsible for these charges. This does not invalidate our right to seek direct payment from you. Charges may be paid in advance, delayed, per use, or as explained when you first choose to use the Membership Service.



"PAUSE" AND SERVICE CANCELLATION


How to "Pause" Membership (Pausing Membership Service)


We may, but are not obligated to, allow the Customer to Pause their Membership through the Customer Account settings in the "Membership" menu for one or more Billing Periods (Pausing). The pause will be temporary and valid for 14 days. If the Customer wants to Pause their Membership Service, the Customer must return all Products still in the "Your Membership Bag" menu before the next Billing Date, in accordance with these Terms and Conditions, for the Pause to be valid. If the Customer chooses to Pause their Membership but does not return all Products in their possession before the next Billing Date, the Customer's Membership cannot be Paused, and the Customer will continue to be charged for the monthly Membership fee.


After 14 days on Pause, we will send a notification to the Customer on or before the date when the Customer's Membership is reactivated. If needed, the Customer can extend the Pause period again through the "Membership" menu. Usually, we can approve a Pause request for three times (3 x 14 days), but if more Pause time is required, the Customer can try to Pause again through the "Membership" menu. If the Customer has difficulty, they can contact us at [email protected]. The Customer's request will be considered, but we are not obligated to approve additional or extended Pauses in the Customer's Membership Service.


If the Pause period has not yet reached 14 days, the Customer can still reactivate their Membership at any time within the 14-day Pause period. The date when the Customer's Membership is reactivated will become the new Monthly Billing Date. The Customer will be charged at the applicable rate (including all applicable taxes and fees) for the Membership, and the Customer's Billing Period will be calculated from the new Monthly Billing Date. Please refer to our FAQ section for more information on Pausing (including how to initiate a Pause or reactivate the Customer's Membership).



Service Termination and Cancellation


The Customer can terminate their Account or Membership ("Cancel") at any time. To cancel the Customer's Membership Service, please go to the Customer Account settings in the "Membership" menu. If the Customer Cancels their Membership, they can use the Membership until the end of the current Billing Period, and the Customer's membership will not be renewed after the end of that Billing Period. The Customer must return all rented Products in accordance with these Terms and Conditions no later than the end of the current Billing Period or the return date on the applicable online invoice (whichever comes first) to avoid additional charges, including late fees. Please refer to our FAQ section for more information on how to Cancel your Account or Membership and the applicable late fees.


Please note that the Customer will lose all accumulated "Rewards" (Points) and will not receive a refund for the amounts already paid for the Membership Service, and the Customer remains responsible for any fees or charges (including, without limitation, all Rental Fees) incurred by the Customer before the termination of their Membership. Memberships cannot be terminated before the end of a paid Billing Period, and except as expressly provided in these Terms and Conditions, Stylease will not refund any fees already paid by the Customer.


The Customer agrees and authorizes Stylease or other parties we designate to bill the Customer in a manner we determine if there is a violation of the applicable Terms and Conditions, including, but not limited to, billing through and/or to relatives, family, acquaintances, colleagues, environments, or locations we suspect are connected to the Customer.


Stylease reserves the right to suspend, restrict, or terminate access or use of the Service or the Customer's Account for any reason deemed appropriate by Stylease, including any violation by the Customer of these Terms and Conditions.


The following provisions shall remain effective after the expiration or termination of these Terms and Conditions (or the Customer's Account): "Service Changes," "Late Fees," "Stylease Bags," "Returns and Lost Items," "Customer Content," "Usage Restrictions," "Use of Customer Content," "Limitation of Liability," "Warranty Disclaimer," "Indemnification," "Assignment," "Choice of Law," "Arbitration Agreement," "Taxes," "Cancellation; Severability," and "Entire Agreement."



How to Cancel One-Time Service Orders


One-Time Service orders that have been placed can be canceled by contacting Stylease first via chat. If the cancellation request is approved by Stylease, the Customer agrees to abide by our Cancellation Fees Terms and Policies regarding the amount of cancellation fees the Customer must pay as a result of this cancellation. Please refer to our FAQ section for more information on cancellation fees for Reservation Services and our policies. Automatic cancellations will be rejected if the Product is already in transit to the Customer.



Free Trials and Promotions


Any free trial or other promotion providing access to Paid Services must be used within the specified trial period. After the Customer's free trial or promotion period ends, the Customer will be enrolled to use the applicable Paid Service and charged accordingly per these Terms and Conditions, unless the Customer cancels the Paid Service per these Terms and Conditions. Please note that any payment terms presented to the Customer during the process of using or signing up for a free trial or other promotion are considered part of these Terms and Conditions.


Any sweepstakes, contest, fundraiser, survey, game, or similar promotion ("Promotion") available through the Service may be governed by separate rules from this Agreement. If the Customer participates in any Promotion, please review the applicable rules as well as our Privacy Policy. If the rules for the Promotion conflict with this Agreement, the rules for the Promotion will prevail.


If the Customer becomes bankrupt, insolvent, legally incapacitated, or dies, Stylease will still pursue billing for all obligations related to the Customer's Account or other obligations, and the responsibility to settle bills and/or arrears falls on the guarantor, trustee, curator, heirs, or executor. The following situations may prompt further action by Stylease:


- The Customer and/or Guarantor are involved in criminal or civil litigation.

- The Customer's and/or Guarantor's assets are seized.

- An Individual or Corporate Customer and/or Guarantor is dissolved/liquidated, or its business license is revoked by authorities.

- The Customer closes collateral back-to-back.

- The Customer and/or Guarantor do not meet the requirements/obligations mentioned in these terms and conditions or any extension/change/renewal, and other conditions set by Stylease.

- The statements/information provided by the Customer and/or Guarantor to Stylease are considered incorrect by Stylease.

- The Customer closes the card facility.

- The Customer has moved outside Indonesia.

- The Customer dies.


In such cases, the obligations must be resolved by the heirs, guarantors, trustees, or executors.


The Customer consents to and authorizes Stylease and third-party collaborators to verify all data, information, and documents in the Customer's name from all sources in the manner deemed appropriate by Stylease, following the mutual agreement in these Terms and Conditions.


If the Customer defaults by not paying invoices and/or not returning Stylease products still in rental/under their responsibility as provided in these general terms, Stylease will issue warnings and information via Email/WhatsApp/SMS/Letter, followed by third-party collection services until the invoice and penalties are paid in full.


The Customer must keep confidential their personal data, email, password, PIN, CVV, and OTP to avoid misuse of the Account by others; any consequences from the Customer's negligence are their responsibility.


Stylease is permitted to provide data given by the Customer on the Stylease website and/or application, its supporting documents, or changes to partner/third-party/affiliate parties collaborating with Stylease in the process of identification and verification associated with the Customer's Account, Stylease's risk management implementation, benefits and services provision, transfer, and billing according to the mutual agreement in these Terms and Conditions.



REFERRAL PROGRAM


How It Works


If you have created an Account, then you are eligible to participate in the Stylease Refer a Friend Program (the "Refer a Friend" Program). Further details about the Refer a Friend Program can be found in our FAQ section.


In the Refer a Friend Program, Stylease may give you the opportunity to send invitations containing a unique Referral Code (each, an "Invitation") to others to use Stylease Paid Services at a promotional rate (each, a "Referral"). If your Referral qualifies, that person (he/she) will receive the promotion described in the Invitation when claimed, and you are entitled to receive Bonus Points from us (a "Bonus Point"), but it is not obligatory. Please refer to our FAQ section for more information about qualifying Referral requirements.


Bonus Points will appear in your Account once the qualifying Referral requirements are met. You may be required to pay taxes, and we may be required to withhold taxes, on the value of the redeemed Bonus Points if the value exceeds a certain threshold. We may, at our discretion, impose limits or upper bounds on the maximum number of Bonus Points you can receive within a specific timeframe. Please refer to our FAQ section for information on limits or caps on Bonus Points.



Applicable Restrictions


The Customer must not claim Invitations or earn Bonus Points by (i) promoting their Invitation (or unique Referral Code) through paid marketing, such as search engine marketing or social media advertising (e.g., Facebook, AdWords, Yahoo, TikTok, Instagram, X, YouTube), (ii) posting their Invitation (or unique Referral Code) on public forums or coupon sites where the Customer is not the primary content owner (e.g., the Customer can post the Referral link on their personal social media account, but they cannot post it on websites such as Fave, Groupon, or Telegram), (iii) using the Service in violation of these terms, or (iv) violating other restrictions that we may apply to participants in the Refer a Friend Program.


The Customer cannot obtain cash or money in exchange for Bonus Points. The Customer is responsible for notifying Stylease if they believe the number of Bonus Points in their Account is incorrect.


Stylease reserves the right to modify, delete, suspend, or terminate the Refer a Friend Program, in whole or in part, at any time, for any reason, or, upon giving reasonable notice (including by contacting via email or phone number associated with the Customer's Account), to cancel or delete Bonus Points from an Account at any time if there is suspected or indicated fraud. All Bonus Points will be automatically canceled after the expiration of these Terms or if the Customer Cancels their Account.


CONTENT


Ownership and Use of Intellectual Property



Our Content


We and/or our suppliers and licensors own the Products and Services (including software, code, data, and related information), as well as the proprietary methods and systems used to provide the Services (collectively referred to as "Our Property"), materials, text, graphics, data, articles, photos, images, illustrations, information, and other content made available or displayed by us through the Services (collectively referred to as "Our Materials"), and certain trademarks, service marks, names, and logos, including, but not limited to, STYLEASE ("Trademarks," and collectively with Our Property and Our Materials, collectively referred to as "Content"). You agree and understand that such Content: (i) is protected by copyright, (ii) is subject to intellectual property rights and other property rights, and (iii) is owned by us or our suppliers and licensors. Except as expressly permitted in these Terms, the Content may not be copied, altered, reproduced, republished, posted, transmitted, sold, offered for sale, redistributed, or used in any way without prior written permission from us and prior written permission from our applicable suppliers and licensors.


Subject to these Terms and Conditions, and only for as long as you are permitted to use the Services, we grant you a limited, non-transferable, non-sublicensable, non-exclusive, revocable, limited license to access and use other aspects of the Services, which is granted only to you. If you fail to comply with any of the Terms and Conditions of these Requirements, you must immediately cease using the Site. You agree to comply with all copyright notices, trademark rules, information, and restrictions contained in or attached to any Content, and you will not use, copy, reproduce, modify, translate, publish, broadcast, transmit, distribute, perform, upload, display, license, sell, trade, or exploit the Content for any purpose. You must not modify, publish, transmit, participate in the transfer or sale of, reproduce (except as expressly provided in these Requirements), create derivative works based on, or exploit the Content or Services. You must not use our trade name, trademark, service mark, or logo in connection with Products or Services that are not ours, or in any way that may harm Stylease. Nothing on the Site should be construed as granting rights to use trade names, trademarks, service marks, or logos without prior written permission from the owner.



Customer Content


Everything you post, upload, share, store, provide, or otherwise make available through the Services is considered "User Submissions." We do not guarantee any confidentiality regarding your User Submissions, and they can be viewed by others. You are fully responsible for all User Submissions you submit or provide to the Services. You represent that (a) all your User Submissions are accurate, complete, up-to-date, and in compliance with these Terms and Conditions and all applicable laws, rules, and regulations, and (b) you have or have the necessary rights, licenses, consents, and permissions, without needing authorization or payment to any other person or entity, to utilize and grant us the right to utilize your User Submissions in all manners described in these Terms. You waive all moral rights in your User Submissions that might be available to you in any part of the world and confirm that no such rights have been asserted. No User Submissions will be subject to obligations, whether confidentiality, attribution, or otherwise, on our part, and we will not be liable for the use or disclosure of any User Submissions.


Additionally, if you provide us with ideas, proposals, suggestions, or other materials ("Feedback"), whether related to the Services or otherwise, that Feedback will be considered a User Submission, and you hereby acknowledge and agree that such Feedback is not confidential and that providing the Feedback is voluntary, unsolicited, without restrictions, and does not place Stylease under any fiduciary or other obligations.


You hereby grant Stylease and our affiliates a perpetual, non-exclusive, irrevocable, fully paid, royalty-free, sublicensable (through multiple layers), and transferable (in whole or in part) license globally to use, edit, cut, combine, reproduce, transmit, display, exploit, distribute, prepare, index, comment, modify, create derivative works from, display, perform, and fully exploit your User Submissions in connection with our Services and business (and our successors and licensors), including without limitation for promoting, marketing, advertising, and distributing part or all of the Site or Services (and their derivative works) in any media format (whether existing now or to be created or discovered later) and through any media channels, whether existing now or to be created or discovered later (including, without limitation, third-party websites, apps, and feeds).


We have the right, but not the obligation, to monitor, scan, wiretap, review, analyze, store, modify, or delete any information (including all User Submissions received from you), and to monitor, review, or analyze your access to or use of the Services, in each case, manually, automatically, or by other means, and for any purpose, including purposes that may be described in the Privacy Policy. We may take appropriate action against you or your User Submissions if you violate our rights or the rights of third parties or any other provisions of these Terms. This can include, but is not limited to, deleting or modifying User Submissions, terminating your Account, and/or reporting you to law enforcement authorities. You acknowledge that all Content, including User Submissions, that you access when using the Services is at your own risk, and you will be fully responsible for any damage or loss you or others experience as a result.



Usage Restrictions


You represent, warrant, and agree that you will not post, download, upload, share, store, provide, or make available any User Submissions, access or use Content, Products, or Services, or interact with the Service in a manner that:


  1. Violates, misappropriates, or otherwise infringes upon Intellectual Property Rights or other rights of anyone (including Stylease).

  2. Violates any law, regulation, or rule, including, but not limited to, applicable export control laws or privacy laws.

  3. Is harmful, injurious, fraudulent, deceptive, threatening, harassing, defamatory, libelous, invasive of another's privacy, illegal, obscene, indecent, pornographic, vulgar, unlawful, hateful, or threatening towards any group defined by race, religion, gender, ethnicity, culture, or sexual orientation, or generally offensive or disapproved, or used for commercial purposes without prior obtaining license from us or from our licensors, or used for unreasonable purposes.

  4. Threatens the security of your Account or other Stylease users (such as by allowing others to access your Account).

  5. Attempts, in any way, to obtain the Stylease User ID, password, data, or other security information from other Stylease users or impersonates someone else, including but not limited to other Stylease representatives.

  6. Breaches computer network security, hacks any passwords or encryption mechanisms, or introduces viruses, worms, Trojan horses, spyware, or other potentially harmful or invasive computer codes, files, or programs designed to damage, manipulate, or limit the functionality or integrity of any hardware, software, or equipment.

  7. Runs a "Maillist," "Listserv," any form of auto-responder, or "spam" on the Service, or any process that runs or is activated when you are not logged into the Service, or that interferes with the proper functioning of the Service (including by placing an unreasonable burden on the Service infrastructure).

  8. Restricts or prevents others from using the Service.

  9. Incorporates or integrates any part of the Service into another product or service, including framing or mirroring, without prior written permission from us.

  10. Removes or conceals any copyright, trademark, or other proprietary notices from the Service.

  11. Uses robots, spiders, site search/retrieval applications, or other manual or automatic devices to retrieve content from the Site, or reproduces or circumvents the navigational structure or presentation of the Site, without prior written permission from us. Despite the above, and subject to compliance with any instructions posted in the robots.txt file located in the root directory of the Site, Stylease grants public search engine operators permission to use spiders to copy material from the Site solely for the purpose of creating publicly searchable indices of such material, but not including caches or archives of such material. Stylease reserves the right to revoke such permission generally or in specific cases, at any time and without notice.

  12. Systematically copies or stores any portion of the Content;

  13. Reverse engineers, disassembles, or attempts to obtain the source code or underlying ideas or information from or related to Products or Services.

  14. Displays material that exploits children under the age of 17 or posts, collects, or discloses personal information (including names) or other personal information about such children.

  15. Publishes or sends unsolicited advertisements, promotional materials, or other forms of solicitation, including but not limited to credit card number requests, sponsorship solicitations, or promoting fundraising contests or other businesses or services.


Violating any of the above is grounds for terminating your right to use or access the Service. You are required to obtain, maintain, and pay for all hardware and all telecommunications services and other services necessary to access or use the Service.



Third-Party Materials


Certain features of the service may contain links or connections to third-party websites, services, information, products, or other materials not owned or controlled by Stylease ("Third-Party Materials"), or allow for the rerouting or transmission of such Third-Party Materials, including via links. When you access or use any Third-Party Materials, you direct us to access and transmit the Third-Party Materials for you. Your use of Third-Party Materials is at your own risk and subject to any additional terms, conditions, and policies applicable to such Third-Party Materials (such as the terms of service or privacy policies of the provider of such Third-Party Materials).


Stylease has no control over, does not endorse, and is not responsible for, any Third-Party Materials, including the content, accuracy, validity, timeliness, reliability, completeness, quality, legality, safety, or practices or opinions expressed in such third-party materials. Furthermore, Stylease has no obligation to monitor, verify, censor, or edit the content of any Third-Party Materials, and we may block or disable access to any Third-Party Materials (in whole or in part) through the Service at any time. Additionally, the availability of Third-Party Materials through the Service does not indicate our endorsement of, or our affiliation with, the provider of such Third-Party Materials, and such availability does not create a legal relationship between you and the provider. We encourage you to be cautious when you leave the Service and read the Terms and Conditions and Privacy Policy of any third-party website or service that you access or use. By accessing or using the Service, you release and discharge us from any responsibility or loss arising from your access to or use of Third-Party Materials. If a dispute arises between you on this Site or Service, or between users and any third party, including with respect to any Third-Party Materials, you agree that Stylease has no obligation to get involved and that you are solely responsible for resolving such disputes.



Ratings and Reviews


Our service allows you to provide ratings and reviews for Products. Any rating or review you give is considered a User Submission and subject to these Terms. Ratings and reviews are not endorsed by Stylease and do not represent Stylease customers, or any Stylease affiliates or partners. Stylease is not responsible for any ratings and reviews, or any claims, liabilities, or losses arising from or related to ratings or reviews. We have the right to modify, delete, or exclude any rating and/or review for any reason at any time, without notice.



Copyright


If you believe that Content provided by Stylease infringes your copyright, you are entitled to request removal of the material (or access to the material) by contacting Stylease and providing the following information: identification of the copyrighted work that you believe has been infringed, including a description of the work, and if possible, a copy or location (e.g., URL) of the legitimate version of the work; identification of the material that you believe is infringing and its location, including a description of the material and the URL or other relevant information that will allow us to locate the material; your name, address, phone number, and email address; a statement that you have a good-faith belief that the use of the material complained of is not authorized by the copyright owner, its agent, or the law; a statement that the information you provide is accurate, and under "penalty of perjury," you are the copyright owner or authorized to act on behalf of the copyright owner; and your physical or electronic signature from the copyright holder or an authorized representative. For copyright-related matters involving the Service, please promptly contact us via [email protected].


MISCELLANEOUS

LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES AND UNDER ANY LEGAL THEORY (INCLUDING, WITHOUT LIMITATION, TORT, CONTRACT, STRICT LIABILITY, OR OTHERWISE), SHALL ANY OF THE STYLEASE PARTIES (AS DEFINED BELOW) BE LIABLE TO YOU OR ANY OTHER PERSON FOR (A) ANY INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING DAMAGES FOR LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF DATA, LOSS OF GOODWILL, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, (B) ANY PRODUCT, SERVICE, OR TECHNOLOGY SUBSTITUTE, (C) ANY AMOUNT IN EXCESS OF THE AMOUNT PAID BY YOU TO STYLEASE IN CONNECTION WITH THE SERVICE DURING THE TWELVE (12) MONTH PERIOD PRECEDING THE FIRST EVENT THAT GAVE RISE TO THE CLAIM OR (D) EVENTS BEYOND OUR REASONABLE CONTROL. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE STYLEASE PARTIES MAKE NO WARRANTIES OR REPRESENTATIONS ORAL OR OTHERWISE PROVIDED IN CONNECTION WITH THE SERVICE AND THE STYLEASE PARTIES WILL NOT BE RESPONSIBLE FOR INTERRUPTIONS OR ERRORS RELATED TO THE SAME.



WARRANTY DISCLAIMER


Neither Stylease nor its licensors, providers, partners, associates, parent companies, subsidiaries, or affiliated entities, as well as any of their respective officers, directors, members, employees, consultants, contractors, representatives, and agents, and each of their successors and assigns (Stylease and all such parties together, the "Stylease Parties") make any representations or warranties in connection with the Service, including, without limitation, regarding any content contained in or accessed through the Service or any Products, and the Stylease Parties are not responsible or liable for the accuracy, copyright compliance, legality, or suitability of any materials contained in or accessed through the Service or any claims, actions, lawsuits, procedures, costs, expenses, damages, or liabilities arising from or related to your participation in or use of the Service. We do not warrant that the Products or Service will meet your requirements or that the Service will be uninterrupted, timely, secure, or error-free; we also do not warrant the results that may be obtained from the use of the Products or Service, or that defects in the Products or Service will be corrected. The Service may become unavailable due to maintenance or computer equipment failure or other reasons. You understand and agree that you will be fully responsible for any damage to your computer or loss of data arising from downloading any materials related to the Service and/or our Content. No advice or information, whether oral or written, obtained by you from us through the Service or otherwise shall create any warranty, representation, or implied warranty that is not expressly described in these Terms and Conditions.


TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, THE SERVICE, PRODUCTS, CONTENT, AND ALL THIRD-PARTY MATERIALS ARE PROVIDED BY STYLEASE (AND ITS LICENSORS AND SUPPLIERS) "AS IS," "WITH ALL FAULTS," AND "AS AVAILABLE," AND STYLEASE DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, IMPLIED WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, OR THAT USE OF THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.



Courier


Stylease collaborates with third-party couriers ("Courier") from time to time to facilitate Product delivery. Couriers are considered independent contractors and not employees, partners, agents, joint ventures, or franchisees of Stylease. Stylease is not responsible for delivery services provided by third-party Couriers or for errors or misrepresentations made by Couriers.


If you choose to ship Products through a Courier, you agree to be responsible for receiving Products delivered to the designated shipping location at checkout. Stylease strongly recommends that you provide a secure shipping location where you can physically receive Products (including from Couriers). Stylease is not responsible for Products left unattended, whether by you, Couriers, or other parties. You hereby acknowledge that Stylease does not supervise, direct, control, or monitor the provision of services by Couriers. Any interaction or dispute between you and a Courier is solely between you and that Courier. Stylease and licensors will have no responsibility, liability, or obligation for any interaction between you and any Courier.



Consent to Receive Periodic Messages


By using this Service, you consent to receive communications from us, including informational text messages (such as to notify you about the status of your order, send reminders, facilitate secondary authentication, and provide other transactional information) to the phone number you provide through various means, including through automated telephone dialing systems. You represent and warrant that you are the owner of the phone number you provided when you first created an Account. Standard text message rates and data usage charges imposed by your mobile operator may apply to the text messages we send, and any costs, surcharges, taxes, or other charges are solely your responsibility. You may opt out of receiving communications by following the unsubscribe procedure we provide to you. In the case of text messages, you can opt out by replying "STOP" to the text message you receive from us or by sending an email to [email protected]. You understand that opting out of receiving communications may affect your use of this Service. Please note that you need to opt out of communications for each Service you sign up for. You agree to indemnify and hold Stylease harmless from any claims, liabilities, losses, and costs (including attorney's fees) arising from or related to your breach of the above terms.



Legal Protection


The Customer agrees to indemnify and hold harmless Stylease and its Directors, Employees, Partners, and Associates from any and all claims, liabilities, damages (actual and consequential), losses, costs, and expenses (including attorney's fees) arising out of or related to claims, lawsuits, demands, or requests ("Claims") relating to (i) the Customer's access and use of the Services (including actions taken by third parties using the Customer's Account) and any Products rented from us (including any non-return of such Products), (ii) the Customer's provision of User Information, (iii) the Customer's breach of these Terms, or applicable laws, rules, or regulations, (iv) any infringement, forgery, or violation of any third party rights, including intellectual property rights or publicity rights, confidentiality, other property, or privacy rights, and (v) any disputes or issues between the Customer and any third party, including Couriers, Product merchants, or other third parties. In the event of such Claims, we will endeavor to provide notice of the Claim information to the contact listed on the Customer's Account (provided that failure to provide such notice shall not eliminate or reduce the Customer's indemnification obligations herein).



Transfer


The Customer is not allowed to transfer, assign, or delegate these Terms or any rights or obligations the Customer has herein, or the Customer's Account, in any manner (including by operation of law or otherwise) without the prior written consent of Stylease. We may transfer, assign, or delegate these Terms and Conditions and our rights and obligations (in whole or in part) without the consent or notice to the Customer.


CHOICE OF LAW


Informal Process First


The Customer agrees that in the event of a dispute between the Customer and Stylease, the Customer will first contact [email protected] or through "Chat" and make good faith and sustained efforts to resolve the dispute before resorting to more formal dispute resolution methods, including but not limited to legal action.



Arbitration Agreement


After the informal dispute resolution process, any remaining disputes, controversies, or Claims ("Claims") relating to the Customer's use of Stylease's Services and/or Products, or relating to communications between Stylease and the Customer, shall be finally settled through binding arbitration. This mandatory arbitration agreement applies equally to the Customer and Stylease. However, this arbitration agreement does not govern any claims by Stylease for its intellectual property violations or unauthorized access to the Services or exceeding permissions granted in these Terms and Conditions or prevent the Customer from using applicable court procedures.


Notwithstanding the foregoing obligation to settle disputes through arbitration, the Customer or Stylease may file a Claim in court. The Customer and Stylease have the right to seek relief from the competent court to prevent actual or threatened infringement, extortion, or violation of copyrights, trademarks, trade secrets, patents, or other intellectual property rights of the respective parties.


IF THE CUSTOMER IS AN INDIVIDUAL, THE CUSTOMER MAY OPT OUT OF THIS ARBITRATION AGREEMENT WITHIN THIRTY (30) DAYS FROM THE DATE OF THE CUSTOMER'S FIRST ACCESS TO THIS WEBSITE OR APPLICATION OR THE DATE THE CUSTOMER RECEIVES ANY SERVICES BY FOLLOWING THE PROCEDURE DESCRIBED BELOW.


Arbitration is more informal than a lawsuit in court. There is no judge in arbitration. Instead, disputes are resolved by a neutral arbitrator. Court review of arbitration awards is limited. Unless the parties agree otherwise, the arbitrator may award the same damages and relief as a court. The Customer agrees that the Indonesian National Arbitration Body (BANI) governs the interpretation and enforcement of these provisions, and that the Customer and Stylease each waive the right to trial or to participate in class claims. These arbitration provisions will remain in effect after the termination of these Terms.


If the Customer wishes to initiate the arbitration process, after following the informal dispute resolution procedure, the Customer must submit an arbitration request letter and explain the Customer's Claim to Stylease. The arbitration will be conducted by the Indonesian National Arbitration Body (BANI) under its rules, including if the Customer is an individual, the Additional Procedures of BANI for Disputes Related to Consumers. If the Customer is not an individual or has used the Services on behalf of an entity, the Additional Procedures of BANI for Disputes Related to Consumers will not apply. BANI rules are available at www.baniarbitration.org.


The number of arbitrators shall be one. The Customer may choose to conduct the arbitration by telephone, based on written submission, or in person or at another mutually agreed location. The arbitration shall be conducted in the Indonesian language. Indonesian law shall apply. The decision rendered by the arbitrator may be entered into a court having jurisdiction.


Payment of all registration, administration, and arbitrator fees shall be governed by BANI rules. The arbitrator shall have exclusive authority to resolve any disputes related to the interpretation, application, enforcement, or formation of this arbitration agreement, including Claims that all or part of this arbitration agreement is void or voidable.


If the Customer does not wish to settle disputes with Stylease through arbitration and the Customer is an individual, the Customer may opt out of this arbitration agreement by sending an email to [email protected] within thirty (30) days from the date of the Customer's first access to the Site or the date the Customer receives the Services.



Tax


The Customer is responsible for paying, withholding, filing, and reporting all local goods and services taxes, duties, levies, customs, and other government assessments related to the Customer's activities in connection with the Services (including purchases or rentals of Products and Membership Services), provided that Stylease may, at its discretion, undertake these actions on behalf of the Customer or itself as it sees fit.



Delay


In the event of delays, omissions, or inaccuracies in the Services, including Content, the Services may become unavailable due to maintenance or computer equipment failure or other reasons. The Customer agrees that Stylease shall not be liable for such delays, omissions, inaccuracies, or unavailability of the services.



Entire Agreement


The Customer and Stylease agree that these Terms and Conditions constitute the complete and exclusive statement of the mutual understanding between the Customer and Stylease, and that these Terms and Conditions supersede and cancel all prior written or oral agreements, communications, and understandings relating to the subject matter of these Terms and Conditions. The Customer hereby acknowledges and agrees that the Customer is not an employee, agent, partner, or joint venture of Stylease, and the Customer has no authority of any kind to bind Stylease in any respect.



Information or Complaints


If the Customer has any questions or complaints regarding the Services or these Terms, the Customer can contact us at [email protected] or through "Chat". For inquiries related to Services or Products, please contact us via email at [email protected]. We encourage Customers to be mindful that communication via email is not always secure; therefore, Customers should refrain from including credit card information or other sensitive information in email correspondence with us.



Waiver, Severability


The failure of the Customer or us to exercise, in any way, any right hereunder shall not be deemed a waiver of any other rights hereunder. If any provision of these Terms is deemed unlawful or unenforceable, such provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect and enforceable.



DISCLAIMER REGARDING THIRD-PARTY WEBSITE SECURITY


We do not guarantee the security of Personal Data and/or other information you provide to third-party websites. As part of our effort to provide you with options, we may include various links to third-party websites or apps as part of our Platform and services. Your acceptance and use of platforms and/or services from third-party providers are subject to the terms and conditions that you may separately agree upon between you and the third-party service provider and at your own risk. By accepting the service offerings from third-party providers, matters related to the collection, use, disclosure, storage, transfer, and management of your data (including your Personal Data and other data) to the third-party service provider will be subject to the data protection policies owned by such third-party service providers, which will act as data controllers or data processors.


We are not responsible or liable for any content, security systems (or lack thereof), and your activities on such third-party websites. All inquiries and complaints related to the acceptance or use of platforms and/or services from third-party providers can be directly addressed to the respective third-party service provider.